RQ200 runs the whole work order: acknowledged, photographed, reviewed, approved. The contractor arranges the visit with the tenant directly, and you direct the work instead of relaying it.
A work order is supposed to be the single record of a repair: what was reported, on which unit, who's handling it, what actually happened on site, and proof it got done. Work order software exists so that record builds itself as the work happens instead of living in your head, your texts, and a spreadsheet that's three weeks stale.
For a hands-on property manager coordinating their own contractors, the software also has a second job: running the coordination. Who's been told, who's confirmed, who's talking to the tenant, what's waiting on you. That's the part most tools skip.
The big property management suites are accounting systems first: rent, ledgers, owner statements. Their work order module records that work exists, and that's about it:
In RQ200 the order is a live loop between you, the contractor, and the tenant, with every step on the record:
One triage inbox, three ways in:
Above the individual orders sits the portfolio view. A map shows every building, color-coded by open work. Priority levels surface what's urgent. Insights track completions per month and days-to-close. You see the health of the whole operation, not just one queue.
The loop above is really a contractor-coordination system wearing a work-order hat. The full story is on the contractor management page. Comparing tools? Start with RQ200 vs Property Meld.
It gives every repair its own record: what was reported, on which unit, who's assigned, what happened, and proof it was finished. Good work order software also runs the coordination, so the details don't live in text threads.
Those suites are built books-first. The work order module records that work exists, but the actual coordination still happens in texts and calls. RQ200 is built work-first: acknowledgment, photo updates, and review all happen on the order itself. It runs beside your books, and AppFolio work orders file themselves in automatically.
No, and that's the point. The work order carries the unit and the tenant's contact info, so the contractor arranges the visit directly. You direct and approve instead of playing telephone.
Three ways: tenants scan a QR code and report in about 30 seconds with no login; AppFolio work orders file themselves in automatically; or you create one yourself. Everything lands in one triage inbox.
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